Returns & Exchanges
At Maitri Designs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.
Initiate Return
Log into your account or use our guest portal to select the items you wish to return and receive a return authorization number.
Package Your Items
Carefully pack the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Ship the Package
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing